Failure Conference: the ultimate success?

An interesting slide deck came to my attention today via @JordanStone, which takes a look at examples where companies have failed on social media.

But the key fact is that the story doesn’t end there – it then looks at what they did to recover and the intelligent moves they made to correct the situation or turn it into a positive.

There’s a lot of interesting stuff being written about failure today – seemingly a growing buzz around the idea that it does happen and you shouldn’t be afraid to take risks which might result in it. What matters is what you do next.

(more…)

June 8th, 2011